Refund Policy

We offer a 30-day money-back guarantee on new paid subscriptions. If you are not satisfied with Verifyr, you can request a full refund of your most recent subscription payment within 30 days of the order date, no questions asked.

Refunds are processed by Paddle. To request a refund, visit paddle.net and locate your order using the email address you used at checkout, or email us at alain.nzeyimana.ai@gmail.com and we will forward the request to Paddle. Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

You can cancel your subscription at any time from your account page or via paddle.net. Cancellation stops future renewals; you keep access to paid features until the end of the current billing period.

After the initial 30-day window, subscription renewals are generally non-refundable except where required by applicable law or in line with Paddle's own Refund Policy. If you were charged for a renewal you did not intend to keep, contact us or Paddle promptly and we will review your case in good faith.

Questions about a refund? Email alain.nzeyimana.ai@gmail.com.